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Event Types

SIM/Updated

Trigger conditions

  • SIM card details have been changed, e.g., the default PIN for inactive SIM cards has been changed.
  • The SIM card data specified in a custom field has been changed, e.g., the "Amazon" value is set in the "Marketplace" custom field.
  • SIM card status has been changed, e.g., from "In use" to "Disposed".
  • An account’s ID has changed (Account.id has been updated).
  • Another product was assigned to the account. An account’s product has changed (Account.i_product has been updated).
  • An account’s add-on product has been changed.
  • An add-on product has been removed from an account.
  • A new add-on product has been added for an account.
  • The user has topped up ("recharged") their bundle of any service type to get more service volume before bundle renewal.
  • An account has exceeded its service usage quota (for services of all types except Messaging and Internet access).
  • A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).
  • Custom information (e.g., ID card) has been added or changed for an account (the Custom_Field_Values table has been updated for the account).
  • An account’s billing status has been changed or affected by the customer’s billing status. A customer’s status has changed (Customers.bill_status has changed).
  • An account has been blocked (Accounts.blocked set to "Y.").
  • An account has been unblocked (Accounts.blocked set to "N.").
  • Bundle is successfully activated for the first time (the bundle has never been activated for this account before).
  • Bundle is assigned to the account.
  • Bundle has expired (for bundles of the balance-dependant renewable type).
  • Grace period for the bundle is over (for balance-dependant renewable type).
  • Bundle is removed from the account.
  • Bundle is automatically renewed for the account (for bundles of the balance-dependant renewable type).
  • Bundle is successfully activated after expiration (for bundles of the balance-dependant renewable type).

Most used fields

  • pb_data.sim_info.imsi
  • pb_data.account_info.i_account
  • pb_data.account_info.i_product
  • pb_data.account_info.bill_status
  • pb_data.account_info.blocked
  • pb_data.account_info.product_name
  • pb_data.account_info.assigned_addons[].i_product
  • pb_data.account_info.assigned_addons[].name
  • pb_data.account_info.assigned_addons[].i_vd_plan
  • pb_data.access_policy_info.attributes["name"=="cs_profile"].values[0]
  • pb_data.access_policy_info.attributes["name"=="eps_profile"].values[0]

SIM/Created

Trigger conditions

  • A SIM card has been added to the inventory.

Most used fields

  • pb_data.sim_info.imsi
  • pb_data.account_info.i_account

SIM/Deleted

Trigger conditions

  • A SIM card has been removed from the inventory.

Most used fields

  • pb_data.sim_info.imsi
  • pb_data.account_info.i_account

SIM/Replaced

Trigger conditions

  • A SIM card has been assigned to, removed from, or changed for an account.

Most used fields

  • pb_data.sim_info
  • pb_data.prev_sim_info